Overview
If you manage or work across more than one MotionOps account — for example, separate businesses or a franchise location — the account switcher lets you stay logged into all of them at the same time. You can jump between accounts from a single menu without logging out and back in each time.
Your session for each account is stored securely in your browser. Switching accounts reloads the app with that account's data, and each account remains completely separate — no data crosses over between them.
Web app only: Account switching is currently available on the MotionOps web app (app.motionops.com) in your browser. It is not yet supported in the mobile app.
When to Use This Feature
You own or manage multiple businesses in MotionOps and need to check schedules, invoices, or settings across them during the same workday.
You work as an admin or employee across more than one MotionOps account and want to avoid repeated logouts.
You want to add a brand-new MotionOps business account without disrupting your current session.
How to Switch Between Accounts
Log into your first MotionOps account as you normally would at app.motionops.com.
Click on your avatar in the top right corner of the main navigation. Open the workspace switcher.
Select Add Workspace to log into a second account. Enter your credentials for that account. Once logged in, it is added to the switcher list automatically.
To switch to a different account, open the switcher menu and click Switch next to the account you want. The app will reload with that account's data — no login required if the session is still active.
How to Add a Brand-New Account
You can create a new MotionOps business account directly from the switcher without affecting your existing sessions.
Open the account switcher from the navigation.
Select Add a Workspace (or similar option shown in the menu).
Complete the signup flow for the new business.
Once created, the new account is automatically logged in and added to your switcher list. Your existing accounts remain active.
What Happens When a Session Expires
Browser sessions don't last forever. If an account's session has expired, it will be marked as Session Expired in the switcher list. You'll be prompted to enter your credentials for that account only — your other active sessions are not affected.
[Screenshot: Switcher list showing one account with a "Session Expired" label and a prompt to re-enter credentials]
Tips and Best Practices
Use one browser profile per device. The account switcher stores sessions in your current browser profile. If you use multiple browser profiles (e.g., personal and work), each profile maintains its own separate session list.
Don't clear browser data if you want to stay logged in. Clearing your browser's local storage or cookies will remove all stored sessions and require you to log into each account again from scratch.
The active account is always clearly marked. Look for the highlight or checkmark in the switcher menu to confirm which account you're currently working in before making changes.
Things to Know
Account sessions are stored in your browser — they do not sync across devices or other computers. If you log into a second account on your work laptop, it will not appear on your home computer.
Clearing browser storage (cookies, cache, or local data) removes all stored accounts. You'll need to log into each one again.
This feature is currently available on the web app only. The mobile app does not yet support multi-account switching.
Each account's data is fully isolated. There is no risk of data from one account appearing in another.
Troubleshooting
I don't see the account switcher menu.
Make sure you're using the web app at app.motionops.com in a supported browser. The switcher is not available in the mobile app.
All my accounts disappeared and I'm back to the login screen.
This typically happens when browser storage is cleared — either manually, through a browser setting, or by a privacy/security extension. Log back into each account to restore your session list.
One of my accounts shows "Session Expired."
Click on that account in the switcher and re-enter your credentials. Your other accounts will not be affected.
I can't find the account I just added.
Refresh the page and open the switcher again. If the account still doesn't appear, try logging out of your current account and logging back in — this re-initializes the switcher list.
Still need help? Reach out via the support chat or email support@motionops.com.